The challenge
Before Rebulk, the Venezia team was managing much of the work manually. They had to check on railcars, follow up on what had been transloaded, confirm what was ready to bill, and keep everyone aligned across the operation. Getting answers took too much time and required too much manual input.
The team needed a better way to quickly answer questions like:
Why Rebulk
Rebulk worked closely with Venezia to understand how the operation actually runs. The goal wasn't to force Venezia into a generic system. It was to build around their workflow and make the day to day work easier for the people actually using it.
The Rebulk team spent time onsite, walked through the operation, reviewed the current process, and built around the way Venezia's team already worked.
“The Rebulk team was hands on from day one. They listened to how we ran our operation, moved quickly, customized the product around our needs, and helped us see value from day one.”
What Rebulk helps Venezia do
Instead of relying on scattered updates, spreadsheets, calls, and manual follow up, Venezia has one place to see what is happening across the rail and transload operation. The system helps the team:
Track railcars onsite
See car status and activity
Manage transloading work
Track inventory by customer and product
Organize bills of lading and related documents
See what work has been completed
View and send custom reports
Support billing with cleaner operational records
Automate parts of the billing and invoicing process
